PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at help@eabcservices.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - PAYMENT

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 7 - COOKIES

We use cookies to maintain session of your user. It is not used to personally identify you on other websites.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - LOCATION DATA for EABC PROVIDER SERVICES

When you use EABC PROVIDER SERVICES application as a service provider or handyman, we may collect your device’s precise or approximate location, including latitude and longitude. We collect it only when you grant location permission and use a feature that needs it.

How we use location

     1-Nearby booking offers and dispatch: When you turn on your availability, we may collect your current location and send it to EABC SERVICES so we can determine which nearby booking requests or offers are relevant to you.

    2-Background dispatch: If both your availability and auto-dispatch are turned on, the app may collect and send location updates while the app is minimized or the device screen is off. This lets us match you with nearby bookings. Background updates stop when availability or auto-dispatch is turned off, location permission is revoked, or the feature otherwise stops operating.

    3-Booking tracking: When location tracking is enabled for an active booking, we may send your location in connection with that booking so the relevant customer can view your provider location or progress in the tracking feature.

    4-Location-based address selection: If you choose to use your current location when selecting or entering a service or shop address, we use that location to help identify the address you selected.

Who receives location data Location data is sent to EABC SERVICES servers and may be accessed by personnel authorized to operate, support, and protect the service. When tracking is enabled for an active booking, the relevant customer may receive or view the location information needed for that booking. We may also use service providers that host or operate our app, backend, or mapping/address features; those providers process data on our behalf as needed to provide those services. We may disclose data where required by law or to protect the service and its users.

How long we keep it 

We retain location data as necessary for service and booking purposes, and you may request deletion of applicable data at any time through our Data Deletion Request page, subject to applicable legal requirements.

Your choices You can deny or revoke location permission in your device settings and can turn off availability or auto-dispatch in the app. If you do, nearby dispatch, background matching, or booking-tracking features that depend on location may not work.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at help@eabcservices.com